
A recent real world example of a food handler in a takeaway restaurant kitchen. There are at least 3 potential hazards on show here (see the end of this article)!
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- The probe thermometer is broken, so this kitchen cannot guarantee that their food is safe
- It has not been cleaned recently
- The food handler has decorated nail extensions and varnish which could potentially contaminate food being prepared

Hopefully you will have realised that these are colour coded cutting mats for kitchen usage. But what is the big error in the way that they have been stored?
All records are logged and available for access and download in your own Document Library. Over time you and your team can monitor progress with the Reports Dashboard, viewing the Metrics and Action Tracker history following ongoing reviews.


Ensure that your records are sufficiently precise and accurate by using the SERVO Incident Reporter. Whether medical, housekeeping, kitchen, gym or maintenance incidents, have your managers submit the reports online; they can even include photos to complete the record.