Duration

3-4 days

Assessment

Observed presentation

Fees

Course: £xxx per person
Exam: £xx per person

In-house group training
£xxx + £xx exam fee per person (up to 20 people)

The benchmark trainer skills qualification for registered trainers

Overview

This qualification is essential for anyone wishing to become a HSQC registered trainer.* It is ideal for anyone who needs to understand the basics of training practice or wants to refine their training techniques. It encourages a flexible approach to training delivery which takes into account recent advances in accelerated learning and neuro-linguistic programming (NLP). Successful candidates will be able to structure, design and deliver interesting and stimulating training.

* Certain other training qualifications are also recognised, and conditions regarding technical knowledge and experience also apply.

Outline programme

The qualification covers the following topics:

Training needs and objectives
Learning styles and preferences
Training skills
Course structure and design
Training styles and communication
Assessment

Qualification information

Designed for: Trainers

Course duration: 3-4 days

Assessment method: Observed presentation

QCA Accredited: No

Level: n/a

Suggested progression on completion: n/a

Duration

One-day course

Assessment

Multiple-choice examination

Fees

Course: £xxx per person
Exam: £xx per person

In-house group training
£xxx + £xx exam fee per person (up to 20 people)

The Level 2 Award in Fire Safety Principles allows candidates to develop their basic fire safety awareness. It is particularly useful for employees who are to have a designated responsibility for workplace fire safety, for example as fire wardens or fire marshals, and provides the knowledge that will allow them to carry out duties relating to fire safety and emergency procedures.

Outline programme

This qualification covers the following topics:

Causes of fire in the workplace
Fire hazards
Characteristics of fire and smoke spread
Fire control methods
Means of escape
Fire detection and raising the alarm
Extinguishing fires
Fixed fire-fighting systems
The Regulatory Reform (Fire Safety) Order 2005
Legal duties and penalties
Fire risk assessment
Fire safety inspections
Role of the fire warden
Induction briefings

Qualification information

Designed for: employees who hope to develop their basic fire safety awareness in order to assist their employer by undertaking more specific fire safety roles in the workplace to manage fire risk (e.g. as fire wardens/marshals/stewards etc.)

Course duration: One-day course
Assessment method: Multiple-choice examination
Ofqual accredited: Yes
Ofqual reference: 501/0340/4
Pre-requisite: None, although basic fire safety awareness to Level 1 standard is recommended
Suggested progression: Level 3 Award in Fire Safety Risk Assessment and Control

Duration

One-day programme

Assessment

activities, test paper, practical assessment

Fees

Course: £xxx per person
Exam: £xx per person

In-house group training
£xxx + £xx exam fee per person (up to 20 people)

Level 2 Award in Emergency First Aid at Work

The Level 2 Award in Emergency First Aid at Work may be more suitable for lower-risk work environments, such as offices and shops and/or organisations with fewer than 100 employees. For regulatory purposes, successfully completing the Level 2 Award in Emergency First Aid at Work will enable the candidate to act as a first aider in the workplace.

How does this qualification differ from the current Level 2 Award in Emergency First Aid at Work?

The assessment regime has changed – candidates must
participate in all three assessment activities
complete a test paper
demonstrate competence in first-aid procedures for the management of a casualty:
who is unresponsive and breathing normally (recovery position)
who is unresponsive and not breathing normally (cardiopulmonary resuscitation)
with external bleeding and who is in shock
the assessment is conducted by trainers on the day
trainers complete a simplified candidate assessment record and submit this to HSQC for the results to be processed
certificates will be issued within seven working days
centres keep the candidate assessment booklets/or alternative portfolios of evidence as records of achievement
For more information about the changes to our first-aid qualifications please read our frequently asked questions.

Outline programme

The Level 2 Award in Emergency First Aid at Work comprises Unit 1 of the Level 3 Award in First Aid at Work.

roles and responsibilities of a first aider
assessing an incident
unconscious casualties
cardiopulmonary resuscitation
choking
external bleeding
shock
minor injuries

Support documents

Qualification Specification
Sample Candidate Assessment Record

Facts

Course duration: One-day programme
Assessment method: activities, test paper, practical assessment
Ofqual accredited: Yes
QCF: Yes
Pre-requisite: None
Suggested progression: Requalification mandatory every three years by re-taking one-day course

Duration

half-day training programme

Assessment

Multiple choice examination

Fees

Course: £xxx per person
Exam: £xx per person

In-house group training
£xxx + £xx exam fee per person (up to 20 people)

Level 1 Award in Health and Safety in the Workplace

Designed to make candidates aware of the key health and safety issues and the part that they should play in keeping themselves and others free from harm in the workplace.

Who needs this qualification?

Everyone entering the workplace for the first time – either as part of a work experience programme or at the start of employment – and those starting a new job, as part of their induction programme

Why is this training important?

It is a legal requirement for employers to provide health and safety training to employees. The Level 1 Award in Health and Safety in the Workplace provides a starting point from which more detailed health and safety training (e.g. Level 2) or job-specific training can follow.

Learning outcomes

Understand the importance of health and safety in the workplace
Identify the hazards and risks related to the workplace
Understand workplace health and safety procedures

Facts

Duration: half-day training programme
Assessment: Multiple choice examination
Ofqual Accredited: No
Prerequisite: None
Suggested Progression: Level 2 Award in Health and Safety in the Workplace

Duration

Three-day programme

Assessment

Multiple choice examination

Fees

Course: £xxx per person
Exam: £xx per person

In-house group training
£xxx + £xx exam fee per person (up to 20 people)

Level 3 Award in Supervising Food Safety in Catering
Level 3 Award in Food Safety Supervision for Manufacturing
Level 3 Award in Food Safety Supervision for Retail
In line with the National Occupational Standards reflecting sector-specific needs, these qualifications provide a thorough understanding of food safety procedures emphasising the importance of monitoring staff and controls.

Who needs this qualification?

Managers and supervisors in small, medium or large catering, manufacturing or retail businesses. Particularly relevant for those who have to develop or monitor HACCP based food safety management procedures and systems.

Why is this training important?

Anyone working in a supervisory position in the food business is not only responsible but also accountable for food safety. It is therefore vital they are equipped with both the knowledge and confidence to do their job effectively.

Learning outcomes

Ability to implement and supervise a food safety management system
Understand food safety procedures
Understand the concept of food hazards and the risks associated with them
Understand the terminology with respect to supervising food safety
Understand the techniques involved in controlling and monitoring food safety
Appreciate the risks linked to cross contamination
Understand the role temperature has to play in the control of food safety
Appreciate the importance of supervising high standards of cleanliness in food premises

Facts

Duration: Three-day programme
Assessment: Multiple choice examination
Ofqual Accredited: Yes
Ofqual qualification reference:
Catering – 500/5475/2
Retail – 500/5320/6
Manufacturing – 500/5092/8
Prerequisite: Recommended understanding and knowledge of basic food hygiene – ideally the Level 2 Award in Food Safety taken within the last three years. Candidates who have already achieved the Level 3 Award in Implementing Food Safety Management Procedures need only attend two of the remaining units of training and pass the multiple choice question examination to gain this award.

Duration

3-4 days

Assessment

Observed presentation

Fees

Course: £xxx per person
Exam: £xx per person

In-house group training
£xxx + £xx exam fee per person (up to 20 people)

Level 2 Award in Food Safety in Catering
Level 2 Award in Food Safety for Manufacturing
Level 2 Award in Food Safety for Retail
These qualifications have been developed to address the growing need to make learning more relevant to specific business environments and meet the National Occupational Standards. The Level 2 Awards in Food Safety provide a flexible syllabus which enables training to be tailored to meet specific needs.

Who needs this qualification?

Anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled.

Typical environments may include:

pubs, hotels, restaurants;
supermarkets and retail environments;
food and drink manufacturers;
hospitals;
care homes;
schools;
prisons.

Why is this training important?

Everyone who works with food has a special responsibility for safeguarding the health of consumers and ensure that the food they serve or sell is perfectly safe to eat.

Learning outcomes

Firm grasp of the importance of food safety and knowledge of the systems, techniques and procedures involved;
Understanding of how to control food safety risks (personal hygiene, food storage, cooking and handling);
Confidence and expertise to safely deliver quality food to customers.
Refreshment of this qualification is recommended at least every three years.

Facts

Duration: One-day programme
Assessment: Multiple choice examination
Ofqual Accredited: Yes
Ofqual qualification reference:
Catering – 500/5476/4
Retail – 500/5319/X
Manufacturing – 500/5091/6
Prerequisite: None

Duration

Half-day programme

Assessment

Multiple choice examination

Fees

Course: £xxx per person
Exam: £xx per person

In-house group training
£xxx + £xx exam fee per person (up to 20 people)

Level 1 Award in Food Safety Awareness in Catering
Level 1 Award in Induction into Food Safety for Manufacturing
Level 1 Award in Food Safety Awareness for Retail
These qualifications have been developed to raise awareness of key food safety issues and to provide employees with an induction to food hygiene, prior to undertaking the Level 2 Award in Food Safety.

Who needs this qualification?

The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including:

new employees with minimal or no prior food safety knowledge;
employees handling low-risk or wrapped foods (category A);
front of house employees, such as waiting or check out staff;
back of house employees, such as kitchen porters or warehouse staff.
The Level 1 awards are also suitable for employees for whom English is a second language or those with special needs.

Why is this training important?

Food business operators must ensure that employees are supervised, instructed and trained in food hygiene matters in order to guarantee safe food to consumers.

Learning outcomes

Understand the basic requirements of food safety and hygiene
how to keep clean and hygienic;
how to keep work areas clean;
the role an individual plays in reducing contamination.
Identify key food safety issues

Facts

Duration: Half-day programme
Assessment: Multiple choice examination
Ofqual Accredited: No
Prerequisite: None